Smartcom xCPE
A customizable home gateway for telecom operators with Wi-Fi 6 and 5G FWA that monitors the Quality of Experience of the customer at home
Service providers are facing persistent challenges in consumer homes
60% of customer support calls are due to Wi-Fi
25% growth in broadband speeds every year
50% permanent increase in hybrid workplaces
Better customer experience = lower support costs
Family control
- Parental controls
- Easy enabling and disabling of guest privileges
- Instant network status and visualization
Home network security
- Enable secure work-from-home
- Protect your home network from risky IoT devices
- Suspicious activity notifications
Remote management via TR-069
- Secure, centralized management
- Full standards compliance
- Compatible with all ACS
Fully customizable
Example customizations
- At boot time xCPE adapts automatically to diverse access network configurations, e.g. tagged vs untagged IP network segment
Benefit for the operator
- CPE device inventory is unified and simplified which lowers deployment costs and the risk of error. Enables faster deployments.
- Auto-fix of Wi-Fi issues according to operator policies
- Proactive resolution of connectivity problems minimizes customer support calls
- Capturing of Wi-Fi event stream (e.g. connection and disconnection, band changes, time to connect, etc.)
- Granular view of client device Wi-Fi interaction with the CPE for better root cause analysis and problem resolution
- Detailed data about connected Wi-Fi clients
- Additional insights for managing customer experience
Hardware
Embed custom features to differentiate from your competitors
What do you need?
What are your ideas?
Whole home coverage and Wi-Fi 6
Superior performance with Wi-Fi 6
AX 1800 + 1 GB LAN
Superior speed
EXTENDER MODE
Two and three floor coverage
OFDMA
Better network capacity
Beamforming
Increased range
MU-MIMO
Better network capacity
TARGET WAKE TIME
Higher power efficiencies
1024-QAM
Increased peak throughput
BSS COLORING
Better performance in dense environments
Quality of Experience (QoE) analytics
MONITOR, ANALYZE and MANAGE the home network
- Background collection of lightweight metrics
- On-demand tests to diagnose support incidents
- Real-time and historical data
- Detailed Wi-Fi survey and metrics
- Tests can accommodate specific operator policies and SLAs
- Slice and dice: by geolocation, compare time periods, etc.
- Analyze and take action
