Smartcom

CAREERS

Application Services Engineer - Smartcom Turkey

About Smartcom

Smartcom delivers sustained business value through smart and tailored application of world-class technology. With a team of 200 and 29 years of history, we provide solutions and professional services - from design to support - in transmission networks, IP networking and service applications for communications service providers and large enterprises in the EMEA region.

We are looking for a dynamic and hard-working candidate to work with us as Application Services Engineer at our branch in Turkey.

For applications and enquiries, please email: erkan_tezcanli@smartcom.com.tr.

Main Technical Qualification Requirements

  • Very good knowledge of SIP protocol, services and call flows
  • Good knowledge of 2G/3G/4G/IMS network system interfaces and protocols
  • Good knowledge in IMS architecture and elements: HSS, P/S/I-CSCF, SBCs
  • Solid knowledge and understanding of Ethernet and TCP/IP networks and protocols: TCP/UDP/IP
  • Have a good knowledge of Linux OS
  • Knowledge or previous experience in working with virtualization platforms: VMWare, KVM

Organizational Skills

  • Able to work in a collaborative team-oriented environment
  • Excellent communication skills: English and Turkish - verbal and written 
  • Communicate clearly and effectively with peers, customers and management
  • Good in documentation, reporting and knowledge sharing
  • Strong analytical and problem-solving skills
  • Self-development and self-motivation abilities 

Role Responsibilities

  • Configuration and installation of communication equipment and specialized software for carrier and enterprise solutions
  • Technical maintenance and support of core voice and data solutions implemented by Smartcom Turkey
  • Design, deploy, configure and test customer solutions end-to-end
  • Troubleshoot and document technical issues
  • Support lab infrastructure including upgrades, patching and issues reproduction
  • Provide subject matter expertise as required
  • Communicate on a project basis with solution partners and vendors
  • Document and communicate in detail all interactions with the customer 
  • Customer consulting and communication with partners for troubleshooting and tracking of technical issues
  • Develop configuration and maintenance procedures
  • Collaboration with the team members on various deployment approaches, issues and challenges
  • Accidents management

Value Adds

  • Experience in any container management platform 
  • Hands-on experience related to installing, configuration and maintenance of voice and data systems: SBCs, gateways, specialized software, monitoring systems, 
  • Ability to understand and analyze Wireshark traces for identifying SIP (and others) internetworking problems
  • Experience with any voice and/or data systems - Diameter knowledge is a plus 
  • Bachelor degree in telecommunications or computer science
  • Experience in Linux OS system administration
  • Database (MySQL, Oracle or other) administration knowledge 
  • Understanding of and hands-on experience with network routing & switching
  • Any experience in cloud and container technologies: Docker, K8s is a plus
  • CCNA or other similar certificate(s) is a plus
  • Driving license is a plus

We Offer

  • Work in a highly qualified team of professionals
  • Excellent working conditions
  • Dynamic job in a friendly team environment
  • Professional growth within the company

Are you interested in this position? Send your credentials to erkan_tezcanli@smartcom.com.tr.

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Bulgaria Headquarters
BIC IZOT, Building 1, Floor 3, Office 317
133, Tzarigradsko Chaussee Blvd.
Tel.: +359 2 9650650
office@smartcom.bg

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